FEMA Determination Letter not Always Final Word
If you’re a survivor of the West Virginia severe storms, flooding, landslides and mudslides of July 28-29, 2017 and get a letter that says your application for federal assistance is “ineligible” or “incomplete,” be sure to read the letter all the way through to the end to find out why.
All applicants have the right to appeal and many times a quick fix will change the determination.
Reasons for receiving an ineligible determination:
* Most common reason for ineligibility: you didn’t provide FEMA with a copy of a letter verifying your insurance coverage and detailing your settlement. FEMA needs this to process your grant application.
* Your insurance company will be able to provide you the documents.
* Other reasons for ineligibility may include:
* You did not sign the required documents.
* You did not prove occupancy or ownership.
* Your identity may not have been verified.
* The damage is not to your primary residence, but to a secondary home or a rental property.
* Another member of your household may have applied and received assistance.
* Your disaster-related losses could not be verified.
What you should do next:
You may take copies of the documents to your closest Disaster Recovery Center where a FEMA specialist can help you.
Find DRC locations by going online at fema.gov/disaster-recovery-centersor by downloading and using the FEMA app. You may also call the FEMA helpline at 800-621-3362.If you use TTY, call 800-462-7585. If you use 711 or Video Relay Service (VRS), call 800-621-3362.
Or mail copies of the needed documents within 60 days of receiving your letter to the address below.
FEMA Individuals & Households Program
National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-7055
You can also fax the documents to:
Attention: FEMA Individuals & Households Program
It’s important to write the registration number FEMA gave you after applying for help on all documents; include the federal disaster declaration number, DR-4331-WV.
If you have more questions:
Call the FEMA helpline at 800-621-3362.If you use TTY, call 800-462-7585. If you use 711 or Video Relay Service (VRS), call 800-621-3362.
Visit a DRC to speak with a FEMA specialist who can help you appeal.