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NTB in New Martinsville

I recently took my car to NTB to have new tires installed and was told that my vehicle also needed a new air filter. I agreed to the new air filter and was charged for it. I took my car back to NTB about a week later for an oil change, and again received a call while my car was being serviced saying that I needed ANOTHER new air filter (after less than 100 miles of driving since the last new air filter). I returned to the store immediately and was given the explanation that they mixed up the invoices, after hearing them give this same story to the person in front of me in line. Has this happened to anyone else at NTB? I just want to make people aware of what is going on at NTB so they will STOP taking advantage of the good, trusting people of Wetzel County!

 
 

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